bug tracking has been around in the 1940s, not only in the form of a software. In these early times, a pen and a paper set up tracking systems. It then developed using tables. Now there is bug tracking software such as defect tracking tool, and more specific programs such as Bugzilla and Mantis, only to a few. Like everything evolves, however, there will always be those that are 100% of the programs and those that are against it. This article will cover all your needs – whether positive or negative – in the bug tracking software such as defect tracking tool.
The positive statements
To be sure, it depends on the type of error reporting to use software, but it seems as if a lot more advantages to these devices as the downside. The most obvious advantage is that these types of tools to enable enterprises to maintain a record of the questions that capture people who fix them, and even how long it took to resolve this issue, certain types of programs. Customers are encouraged to as detailed as they could be if asked to be a problem should be such that the total company applications as quickly as possible. The fact that the emissions and saved the company a huge advantage because it sends the recorded defect list of the purchased software is a common practice. This benefit to customers because if it's a common mistake, they can simply look up this issue a list of previously recorded errors. However, if the list is incredibly long (common drawback) it will become more of a hassle.
The negative allegations
Like anything, which is a list of positive aspects is a list of negative aspects, although there are a few. One of the biggest complaints is not so much a bug tracking software bug tracking tool itself, but rather a request for the submission of the process. Customers need to be extremely detailed, with the application if you want detailed answers. Misunderstanding is not a defect in the product, the buyer or the company – it's simply something happens. We need both for customers and companies alike to be patient with each other and treat each other mutual respect. The second complaint, which was mentioned earlier, the length of some of these software issues.
Some buyers do not have the patience to look a long list of software problems that have been fixed and this causes frustration among the companies that the time to buy software that will save. The length of the questions submitted can be a problem, because if submitted too many questions and not enough engineers to deal with them, some get overlooked. Nobody likes to be forgotten, but in general this type of bug tracking software contains detailed instructions and easy to use.
Generally, when a company buys a bug tracking software bug tracking tool has an experienced IT departments place. Whatever the software to use these programs need some backup when the work is completed, so you do not get lost when the problems occur deadly.