Holiday Reps
Holiday reps are one of those phrases that either make you feel safe knowing that there is always someone onsite to help you when you have a problem or it's and one of the phrases that sends shivers down your suntanned spine.
Why do we need vacation reps, what's the purpose of a holiday rep?
Well, let's have a defect look
The Pro's and Con's of holiday reps.
They certainly can be extremely useful to holiday makers when on site, the main function of a holiday rep is to greet you at your arrival, make sure you have a safe and enjoyable trip, show you your accommodation , go over any functions that you make like to know how to light the gas burners on a cooker or how to start the gas BBQ, they should have already cleaned your accommodation to a high standard.
After letting you settle in they will then make a rendezvous with you so that you can ask any questions about the parks facilities or information on the surrounding area.
Problems will arise on holiday, the most common problem is that the customers' expectations of the accommodation, these expectations are not met and the customer is unhappy, "it was not like that on the website" or it & # 39 ; this is where the holiday rep could get in trouble, he only has a limit of accommodation units to offer and these are generally taken, so offering the customer a different accommodation can be a difficult task , unhappy customers on holidays normally stay unhappy because the complaint is rarely sorted by the holiday rep due to his limit of authority, his superior will definitely be unavailable.
Holiday reps are paid for by YOU, there wages, rent of their tent
Holiday companies without holiday reps,
There are holiday companies that operate on high quality holiday parks without holiday reps, so how do these fair?
What happens if any of the above problems occur while on vacation without a rep?
If a holiday company operates without a rep, then this can be beneficial to the holiday-maker and the company. First of all the park will welcome you to their park, they will have first hand knowledge of the park and surrounding area, usually far more knowledge than a rep would have. If you are unhappy with the accommodation then the park will have at its disposal hundreds of accommodation units so it will be likely that they can swap the unit or upgrade you, something that a holiday rep will struggle to do.
Cost – well, no rep wages to pay or pitch for the holiday season, so this will be reflected in the price of your holiday.
Overall opinion.
In my opinion, holiday reps are an old fashioned traditional expense that you can live without, but being British it's the thing to ask, very much like asking for a brochure – but it's the thing of the past, but you just have to start to get used to doing it without one.